1.3 billion people live with disability worldwide
Most technology
wasn't built
for them.
Access Insights embeds research directly inside the communities being left behind, creating alongside people with disabilities and older adults so that what gets built actually works for the people who need it most.
The Inclusion Gap scroll to The Inclusion Gap sectionThe gap we're closing
Accessibility isn't a feature.
It's a failure to include.
Products fail in the real world because they are validated in labs, not lives. People with disabilities are brought in at the end, as test subjects, not as cocreators. Older adults are ignored entirely. The result: technology that does not fit, is not adopted, and does not help.
We fix that by embedding research inside real communities, where the friction, the workarounds, and the genuine needs are visible from day one.
-
1.3B
people globally live with a significant disability
-
16%
of the world's population, the largest minority group
-
$13T
in spending power held by people with disabilities and their networks
-
70%
of assistive technologies are abandoned within the first year of use
How we work
Research structured
around real inclusion.
Every engagement puts people with disabilities and older adults at the center, not as passive participants, but as collaborators who shape what gets built and how.
-
Lived Experience Advisory
Rapid insight sessions with real participants in authentic community settings. Fast, credible direction for product teams. $25k to $60k.
-
Co Design & Usability Sprints
Multisession programs where participants co design, validating usability and surfacing friction before a product is built. $75k to $150k.
-
Longitudinal In Setting Pilots
Extended pilots embedded inside residential and community environments, tracking adoption and real life integration over time. $150k to $400k.
-
Annual Research Retainers
Priority Living Labs access bundled with multiple engagements across the year, built for teams with ongoing research programs. $150k to $500k.
-
Academic Research Partnerships
Sponsored research and grant funded studies with full IRB support, real world participant access, and translational research infrastructure.
-
Co Development Spaces
Opt in community environments where residents participate as collaborators from day one, shaping problem selection, design, and outcomes.
The people
Practitioners.
Advocates. Builders.
Our team brings together disability rights pioneers, Intel veterans in accessibility research and design, and community grounded technologists, united by a shared belief that the best innovation starts with lived experience.
-
Darryl Adams
Founder
AI and accessibility strategist focused on inclusive innovation for real world impact. Former Director of Accessibility at Intel.
-
Lex Frieden
Senior Advisor
Chief architect of the ADA and founder of the independent living movement; five decades shaping U.S. and international disability policy.
-
Richard Beckwith
Research Fellow
Intel research psychologist specializing in AI, disability, and aging, coauthor of foundational work separating aging research from accessibility.
-
Becky Chierichetti
UX Research & Design Lead
Intel Labs UX researcher exploring AI, mixed reality, and accessibility at the boundary of physical and digital worlds.
-
Marco Beltman
Research Fellow, Sensory Technology
Intel principal engineer with a PhD in acoustics, 39 patents, and a volunteer raft guide opening rivers to people of all abilities.
-
Pete Denman
Interaction Design Lead
Intel Labs designer who rebuilt Stephen Hawking's communication system, a wheelchair user channeling lived experience into inclusive design.
-
Susan Faulkner
Research Director
Intel qualitative research director whose ethnographic studies on disability and hearing aids reshaped product strategy at global scale.
Partner with us
Build technology
that actually fits.
If your product touches the lives of people with disabilities or older adults, you owe it to them and your business to build with them, not just for them. Let's talk about how.
Fields marked with an asterisk are required.
Headquarters
Portland, Oregon
Partnerships